Last updated: March 25th 2026

1. Commitment

Simplicia Cremation is committed to protecting the personal information it holds, in accordance with applicable laws, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25).

2. Person in Charge of Personal Information

The person responsible for personal information protection is:

Simplicia Cremation
Email: in**@****************on.com

3. Collection of Personal Information

We collect only the personal information necessary to provide our services, including:

• Identification information (name, contact details)
• Information related to the deceased
• Administrative and payment information
• Any information voluntarily provided

Information is collected transparently and with your consent.

4. Use of Personal Information

Personal information is used solely for:

• Providing cremation services
• Communicating with families and relatives
• Meeting legal and regulatory requirements
• Improving our services

5. Disclosure of Personal Information

Personal information may be disclosed only in the following cases:

• To partners required to deliver services
• To service providers (technology, payment processing)
• When required by law

We limit disclosure to what is strictly necessary.

6. Retention and Destruction

Personal information is retained only for as long as necessary to fulfill its purpose and comply with legal requirements.

It is then securely destroyed or anonymized.

7. Security Measures

We implement administrative, technical, and physical safeguards to protect personal information against:

• Unauthorized access
• Loss
• Theft
• Disclosure

8. Privacy Incidents

In the event of a confidentiality incident posing a serious risk, we will:

• Take steps to reduce harm
• Notify affected individuals when required
• Report the incident to the appropriate authorities in accordance with the law

9. Your Rights

You have the right to:

• Access your personal information
• Request corrections
• Withdraw consent where applicable

Requests must be submitted to the person in charge identified above.

10. Policy Updates

This policy may be updated at any time to reflect legal or operational changes.

11. Contact

For any questions or requests regarding your personal information:

Simplicia Cremation
Email: in**@****************on.com
Phone: (438) 508-8881